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PC Cleaner shows recently used apps as rarely used apps with 7071 days of inactivity. [Closed]

  • 10 April 2019
  • 2 replies
  • 590 views

This is what I'm talking about.

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Best answer by Igor Kurzin 10 April 2019, 07:10

Hi, try the following variants:

Variant 1:

Check the status of the service Superfetch (Menu Start -> Services). If it is not in status "running", go to the folder c:\windows\prefetch and delete all the contents. Then enable the service Superfetch (right click -> Start). And run the CCleaner, Driver Easy applications.



Variant 2:

Run these applications via menu Start. Restart PC, check the issue.



If none of the above helps, please submit a ticket to technical support for further investigation and resolution.
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2 replies

Userlevel 7
Badge +2
Hi, welcome to the new Kaspersky Community.
This happens a lot we install new tools use them a few times and suddenly forget about them.
Best to go to "device manager" update drivers there.
Also windows update installs new drivers for applications.
I am of the opinion these sort of online driver tools are best avoided.
If you own the tool and the tool is set to auto start it is probably out of date avoiding auto start.
You could uninstall it then reboot computer and reinstall it again.
Userlevel 7
Badge +5
Hi, try the following variants:
Variant 1:
Check the status of the service Superfetch (Menu Start -> Services). If it is not in status "running", go to the folder c:\windows\prefetch and delete all the contents. Then enable the service Superfetch (right click -> Start). And run the CCleaner, Driver Easy applications.

Variant 2:
Run these applications via menu Start. Restart PC, check the issue.

If none of the above helps, please submit a ticket to technical support for further investigation and resolution.