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Notification says: "Restart required to complete application version upgrade"

  • 19 November 2020
  • 6 replies
  • 136 views

No details are provided in this notification about which application needs restart. This makes user confused

 

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Best answer by Flood and Flood's wife 19 November 2020, 12:25

No details are provided in this notification about which application needs restart. This makes user confused

 

Hello @ashwinaaras

Agreed, sadly the notification has & continues to confuse some Kaspersky subscribers. 

The notification Restart required to complete application version upgrade - Reboot, is for Kaspersky software, whenever there is a new Kaspersky application version & or a new Kaspersky application patch. 

The “explanation” is documented in old Kaspersky Internet Security 20 release notes documentation, unfortunately it comments on patches, not versions, however, the advisory applies to both:

  • To complete the patch installation successfully, computer reboot is required. If you don't reboot the computer in seven days after the application receives the patch, the icon in the notification area will turn red.

Similar advisory is in KIS21 documentation, in the Installing an update package section:

  • When an update package (patch) is received, Kaspersky Internet Security installs it automatically. To complete the installation of an update package, you must restart the computer. Until the computer is restarted, the application icon in the notification area is red, and the Kaspersky Internet Security Notification Center window displays a prompt to restart the computer.

Thank you:pray_tone3:

Flood:whale: +:whale2:

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6 replies

Userlevel 7
Badge +8

@ashwinaaras Welcome. Please see example below

 

@ashwinaarasPlease see example below

 

Its not Kasperksy application. My kaspersky application is uptodate. It seems some other application ,which is not specified by kaspersky application.

see :

 

Userlevel 7
Badge +8

@ashwinaaras  Please see another example
 


Also , actually the latest version is KIS 2021

@Berny 

It shows an application update. And I updated that application. But that application or windows didn’t notify that it needs restart pc.

No details are provided in this notification about which application needs restart. This makes user confused

 

also this notification is not just below application update notification.  and not mentioned “X” application needs to restart the pc for full functionality.

@ashwinaaras  Please see another example
 


Also , actually the latest version is KIS 2021

From this picture I understand that the updated application wants to restart my pc.

Thank You.

Userlevel 7
Badge +9
No details are provided in this notification about which application needs restart. This makes user confused

 

Hello @ashwinaaras

Agreed, sadly the notification has & continues to confuse some Kaspersky subscribers. 

The notification Restart required to complete application version upgrade - Reboot, is for Kaspersky software, whenever there is a new Kaspersky application version & or a new Kaspersky application patch. 

The “explanation” is documented in old Kaspersky Internet Security 20 release notes documentation, unfortunately it comments on patches, not versions, however, the advisory applies to both:

  • To complete the patch installation successfully, computer reboot is required. If you don't reboot the computer in seven days after the application receives the patch, the icon in the notification area will turn red.

Similar advisory is in KIS21 documentation, in the Installing an update package section:

  • When an update package (patch) is received, Kaspersky Internet Security installs it automatically. To complete the installation of an update package, you must restart the computer. Until the computer is restarted, the application icon in the notification area is red, and the Kaspersky Internet Security Notification Center window displays a prompt to restart the computer.

Thank you:pray_tone3:

Flood:whale: +:whale2:

Userlevel 7
Badge +4
No details are provided in this notification about which application needs restart. This makes user confused

 

Hello @ashwinaaras

Agreed, sadly the notification has & continues to confuse some Kaspersky subscribers. 

The notification Restart required to complete application version upgrade - Reboot, is for Kaspersky software, whenever there is a new Kaspersky application version & or a new Kaspersky application patch. 

The “explanation” is documented in old Kaspersky Internet Security 20 release notes documentation, unfortunately it comments on patches, not versions, however, the advisory applies to both:

  • To complete the patch installation successfully, computer reboot is required. If you don't reboot the computer in seven days after the application receives the patch, the icon in the notification area will turn red.

Similar advisory is in KIS21 documentation, in the Installing an update package section:

  • When an update package (patch) is received, Kaspersky Internet Security installs it automatically. To complete the installation of an update package, you must restart the computer. Until the computer is restarted, the application icon in the notification area is red, and the Kaspersky Internet Security Notification Center window displays a prompt to restart the computer.

Thank you:pray_tone3:

Flood:whale: +:whale2:


Hello,

You are right.

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