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my lic is 1 year but when i active it active for 245 day why? [Closed]

  • 13 July 2019
  • 2 replies
  • 175 views

hi i have problem by active lic
my lic is 1 year but when i active it
active for 245 day
why?
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Best answer by Flood and Flood's wife 13 July 2019, 11:14

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2 replies

Userlevel 7
Badge +11
Hello Mohandes,
Welcome!
Have you logged into your MyKaspersky online account & checked:
https://my.kaspersky.com/MyLicenses#/
See my image: please post back - please censor your activation code & licence key


Also, General articles: Purchasing and licensing - https://support.kaspersky.com/common/buy
  • Note - we cannot fix licensing issues, only Kaspersky Lab Tech Support can, however, in the first instance we can help work out the best way for you to proceed.
Please post back so we can guide you.
Thank you.
Userlevel 7
Badge +9
@Mohandes Also and in addition to above comment from FLOOD , in the case you choosed for the Auto-Renewal Plan then the license countdown starts on the purchase date.