Kaspersky
Question

MS Store require Windows firewall service to update apps

  • 31 January 2021
  • 2 replies
  • 52 views

  • Anonymous
  • 0 replies

MS Store reports error on apps update process. MS Store require Windows firewall service to work!!! :rage: How to fix this issue and continue to use Kaspersky products?

Win 10 20H2 x64, KIS 21.02.16.590b


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Userlevel 3
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if you manually disabled the windows defender firewall service in services, try re-enabling it...

Userlevel 7
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Hi @drazen11 , 

Please submit a ticket to technical support via my.kaspersky.com to get assistance from technical support team.

Include a system report in your request, how to get it: https://support.kaspersky.com/us/common/diagnostics/3632