MS OneDrive UDS:Trojan.Win32.Snojan in temp folder [Closed]

  • 17 November 2019
  • 1 reply

Can anyone help? I keep getting a message that a file in my Microsoft OneDrive temp folder on my computer has a file infected with uds:trojan.win32.snojan. It is deleted by Kaspesrsky Internet Security 2019. But after a while it is resynced by OneDrive and the problem repeats itself. I have scanned my OneDrive folder for any malware but nothing is found. Is this a false positive?

Thank you.


Best answer by richbuff 18 November 2019, 02:42

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Welcome. It may possibly be. 

Please contact Tech Support: [url=https://my.kaspersky.com/support/]https://my.kaspersky.com/support/[/url]

Please attach the following items to your Tech Support request: 

a. Description of the issue.
b. [url="http://support.kaspersky.com/492"]Screenshot, as needed.[/url]
c. [url="http://support.kaspersky.com/3632"]GSI[/url]