Kaspersky
Question

Mac, Unable to delete or quarantine Dropbox~~~iLividSetup.exe.

  • 2 September 2020
  • 5 replies
  • 71 views

In the 30 day trial of this software and do not find it user friendly. Unable to delete or quarantine - only option is to SKIP. Delete button is greyed out . Any ideas? 


5 replies

Userlevel 7
Badge +9

@Mypolar Welcome. Can you please post a screenshot from the Kaspersky detection.

 

Hi Berney, see screen shot. I have also right clicked and clicked on quarantine and same popup appears. Thanks 

Userlevel 7
Badge +5

Are you able to go to that location and manually delete that junkware?

Hi Richbuff, yes would think I could go to the location and delete,  it is on an external hard drive, but was afraid to touch it.  But shouldn’t these malicious files  be deleted by this software- isn't deleting or quarantining a file after discovery  one of the main functions of this software? This software wouldn't allow me to delete any files even the ones with the yellow triangle- only option was to Skip. 

Thank you for your suggestions. I have opted to delete this software.

 

 

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