Mac OS catalina, KIS 22.214.171.1249. I have 1, 336,000 files (according to Disk Utility.app). This is the same number seen by SuperDuper backup app. When I run full scan, looking at “details”, the scan hangs at 2, 948,000 files (finding no threats) and telling me it has 5 hrs to go. This makes no sense to me. Does it make sense to anyone else?
Best answer by Flood and Flood's wife
Thank you for posting back
“In the past I have tried to collect the data required by security...”
Suggests, you’ve previously contacted Technical Support & not had a satisfactory “response” & or resolution.
“...no one seems to be able to answer questions simply and in actual English”
I cannot speak for any previous communications (you’ve had) with anyone regarding the ongoing issue. My native language is English, hopefully (for my sake), my communications are not too dreadful or unintelligible.
It’s seems as tho you’ve had some dismal experiences.
Unfortunately, in this case, the team to assist you is Kaspersky Technical Support. Quite sincerely, if we here in the Community could resolve the issue, we most certainly would.