Kaspersky
Solved

license information window shows incorrect information.

  • 8 April 2019
  • 3 replies
  • 209 views

I recently purchased a new license for kaspersky internet security and the license was successfully deployed. the license on the bottom right shows 650 days remaining but the license on the middle-top shows free for 1 computer for 1206 days. and an additional error "free software is installed is shown".
This is the first time in my 5 years customer as kaspersky.



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Moderation Edit : License Key in your screenshot hidden
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Best answer by Berny 8 April 2019, 10:42

Welcome. Can you please try to remove your Key and then reactivate KIS with your new license "xxxxx-xxxxx-xxxxx-xxxxx" : https://support.kaspersky.com/13829
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3 replies

Userlevel 7
Badge +3
Welcome. Can you please try to remove your Key and then reactivate KIS with your new license "xxxxx-xxxxx-xxxxx-xxxxx" : https://support.kaspersky.com/13829
Userlevel 5
Badge +5
Hello, @sudip_basnet
Try to re-activate the program with your code.: https://support.kaspersky.com/13829
Welcome. Can you please try to remove your Key and then reactivate KIS with your new license "xxxxx-xxxxx-xxxxx-xxxxx" : https://support.kaspersky.com/13829
Thank you, the problem is solved.

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