Kaspersky
Question

Laptop TOUCHPAD don't works with virtual KEYBOARD of KIS 2019/Windows 10 ?

  • 8 April 2019
  • 1 reply
  • 601 views

With KIS 2018 and Windows 7 no problem insert/clikking data on VIRTUAL KEYBOARD (e.g. to insert passwords to control keyloggers) via TOUCHSCREEN.
But with KIS 2019 and Windows 10 that seems no more possible ! But using the old MOUSE (who get it still ?) yes !
It's confirmed this loss of funtionality ? Eventually what the reason ?
Giovanni

1 reply

Userlevel 5
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Hi Giovanny,
Unfortunately, Virtual Keyboard does not support touchscreen. There should be a notification when trying to press any button on the virtual keyboard: secure input is not available on devices with touch screen, it is recommended to use a mouse.

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