Kaspersky
Question

language switch when entering password

  • 31 March 2019
  • 6 replies
  • 653 views

when entering password to KIS2019 application, the language switch hotkey (left alt+shift) does not work.
is it a kind of safe keyboard handling?
is it possible to make language switch hotkey working?

6 replies

Userlevel 7
Badge +6
Welcome. Did you try this https://support.kaspersky.com/4523
I'm not asking to switch KIS language, since it is already set to english.
When user's keyboard is switched to non-english, I can't switch keyboards using hotkey in KIS, because the hotkey does not work. I must switch using mouse keys on taskbar, which is annoying.
Userlevel 4
Badge +1
I'm not asking to switch KIS language, since it is already set to english.
When user's keyboard is switched to non-english, I can't switch keyboards using hotkey in KIS, because the hotkey does not work. I must switch using mouse keys on taskbar, which is annoying.

I think that is not possible, the only way is switching using the taskbar.
any idea why? it can be done in other apps...
Userlevel 7
Badge +8
Hi @fanto666
You problem is reproduced.
Solution one: collect traces and send them to technical support so that they can fix a bug.
The problem is also in the 2020 version of the Kaspersky Internet Security
Userlevel 7
Badge +4

Hi @fanto666 

Accroding to my test, This issue has been solved in the latest KIS 2020. Could you check it and reply result here?

Thanks in advance!

Best regards.

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