Kaspersky
Products
Support go
Community
Personal Account go
Check a file or link
Kaspersky Club go
Kaspersky Education go
Beta Testing
back back
support
Home Support
Business Support
Virus Fighting
back back
kaspersky club
Россия и СНГ
Global
back back
kaspersky education
Бесплатный образовательный портал
Free educational videocourses
back back
Personal Account
My Kaspersky
KSOS Management Console
CompanyAccount
Solved

klfit.sys BSOD on KIS 2021

  • 27 January 2021
  • 5 replies
  • 201 views
A
Rank
Userlevel 1

Facing the issue of bsod  randomly after using kis 2021. I did a complete reinstall using kavremover. Did chkdsk but nothing works!

Windows 10 latest version.

any help!?

icon

Best answer by ayan4u 2 February 2021, 15:27

Kaspersky replied to the mail and admitted that its a bug with KIS 2021 and they’re working on its fix! 

 

 

They also extended my license to cover for the MR3 update waiting time!

View original

5 replies

R
Rank
Userlevel 7
Badge +4

Welcome. Please contact Tech Support, link is located at top of this web page.

Did a post answer your question? Please mark the post as Best Answer ! Additional resources are linked at the top of this forum page, and in the Community Knowledge Base, located near the top of the main forum page.
Igor Kurzin
Rank
Userlevel 7
Badge +4

Hi @ayan4u , 

Please include in your request to technical support: 

  1. Full memory dump, here is how to collect it: https://support.kaspersky.com/us/common/diagnostics/10659
  2. GSI report: https://support.kaspersky.com/us/common/diagnostics/3632
Did a reply answer your question? Please mark it as Best answer, the Topic status will change to Solved, thank you!
A
Rank
Userlevel 1

 

Hi @ayan4u , 

Please include in your request to technical support: 

  1. Full memory dump, here is how to collect it: https://support.kaspersky.com/us/common/diagnostics/10659
  2. GSI report: https://support.kaspersky.com/us/common/diagnostics/3632

 

Thanks for the advise. Currently in contact with customer support, will update once its solved!

A
Rank
Userlevel 1

Kaspersky replied to the mail and admitted that its a bug with KIS 2021 and they’re working on its fix! 

 

 

They also extended my license to cover for the MR3 update waiting time!

Igor Kurzin
Rank
Userlevel 7
Badge +4

Hi @ayan4u , thanks for posting back! 

Did a reply answer your question? Please mark it as Best answer, the Topic status will change to Solved, thank you!

Reply / Ответить


 Utilities