Hi everyone, i have a samsung Np350V5c laptop, intel i5, windows 7 64bit.
I cannot install kaspersky internet security on to it, it freezes when updating and wnt finish the update. Its happened 2 years in a row now. i had another laptop to use but that hit the bucket and i really need to install internet security for work.
It installed perfectly fine on my old acer laptop and on the pc and smartphones without a hitch.
Has anyone had this problem?
its really frustrating when i tried to install it 3 times and the same problem occurs over and over.
would really appreciate the help!!!
Best answer by andrew75
Remove Spybot Search & Destroy. It is incompatible with KIS.
Then install KIS. If the problem persists, make a new GSI log.