I am using Kaspersky Internet Security Version 126.96.36.1995(d)
OS: Windows 10 x64 Build 16299.
After doing the full system scan 3 days ago, the notification center said there are 63 objects detected. Most seem to be affected by some adware and amtlib,dll is common in all the filenames.
I have clicked on "Resolve all" 3 days ago still I am only seeing spinning wheel and only 3 files have been deleted. How can I speed up the process? I have tried restarting and running app as admin but that didn't help.
Best answer by richbuff
1. Please post your GetSystemInfo report link, instructions: https://support.kaspersky.com/common/diagnostics/3632
Please upload the GetSystemInfo zip folder that is inside the larger GSI zip to the GSI parser site http://www.getsysteminfo.com/ and post the url to the parsed report here, in your next post.
2. Please contact Tech Support: https://my.kaspersky.com/support/
Please attach the following items to your Tech Support request:
a. Description of the issue.
b. Screenshot, as needed.