Kaspersky
Question

KIS ignoring Trusted/excluded URLS

  • 28 December 2020
  • 1 reply
  • 174 views

KIS ignores excluded and trusted URLs at random.

While using a certain website which I know is safe despite it having certificate issues (only self signed) kaspersky will often ignore the fact the said website addresses are both in the “Trusted URLS” and “exceptions for URL advisor” and throw “Visiting an untrustworthy website has been prevented” warnings at random sometimes each link on the same site.:frowning2:

Its seems to happen more in firefox than chrome but happen on both and is definitely kaspersky doing the blocking (both browsers also have the official addon/extensions installed).

It only started doing this about a week or so ago and was previously working fine in both browsers.

Any ideas anyone?

 

 


1 reply

Userlevel 7
Badge +9

Hello @Zero,

Welcome!

Please tell us: 

  1. Operating system name, version & build? 
  2. KIS version & patch(x) x =patch → on Windows Taskbar rightclick the Kaspersky icon, select About ?

To test, may we have the excluded and trusted URLs  that KIS is ignoring & responding with  “Visiting an untrustworthy website has been prevented” warnings? 
Please post back?

Thank you:pray_tone3:

Flood:whale: +:whale2:

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