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Kaspersky Safe Money only works on one website.

  • 14 March 2021
  • 6 replies
  • 83 views

Hi,

 

I use Kaspersky Internet Security under Windows 10 (32-bit) and use Safe Money quite a lot. It’s been working well up to now offering me a Protected mode on my chosen websites either in Chrome or the Windows browser. Recently though, I can now only select one website. If I select others, nothing happens. Windows 10 & Kaspersky are running with the latest updates. Can anyone help?

 

Regards.

 

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Best answer by Berny 14 March 2021, 11:39

@Anonymous Please download and install on top Kaspersky 2021 MR3

https://www.kaspersky.com/downloads#update-product 

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6 replies

Userlevel 7
Badge +8

@Anonymous Welcome.

Can you please provide your Kaspersky version.

 

Hi,

 

My Kaspersky version is 21.2.16.590. Windows 10 is x86 Build 19042.

 

Regards.

Userlevel 7
Badge +8

@Anonymous Please download and install on top Kaspersky 2021 MR3

https://www.kaspersky.com/downloads#update-product 

Hi,

Thanks for coming back to me. I’ve just updated KIS to 21.3.10.391. All looks ok so far. Thanks for your help.

Regards.

Hi,

I use Kaspersky Internet Security under Windows 10 (32-bit) and use Safe Money quite a lot. It’s been working well up to now offering me a Protected mode on my chosen websites either in Chrome or the Windows browser. Recently though, I can now only select one website. If I select others, nothing happens.

I am running Windows 10 (x86 Build 19042) & Kaspersky (21.3.10.391). The problem seemed to go away after the above update but then it came back the following day. Not sure what to do now? Can anyone help?

Regards.

Userlevel 7
Badge +8

@Anonymous Please contact Kaspersky Technical Support