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Kaspersky is blocking mailchimp, us4.admin.mailchimp.com/campaigns/wizard/html-beamer detected as HEUR:Exploit.Script.Generic

  • 25 February 2021
  • 2 replies
  • 36 views

Hi, part way through setting up a campaign on mailchimp, Kaspersky kicks in the error message below. I have found instructions on how to create an exception, but how can i find out if there is truly malware on the mailchimp site before creating the exception?

 

Prevented downloading of a dangerous object

Prevented downloading of a malicious file or other object designed to infect your computer with malware that will slow it down, break the system or lead to other problems

You were protected from downloading this object by Kaspersky security. You can close this window with no risk.

Detected: 25/02/2021 10:54:57 Hide details

Web address: https://us4.admin.mailchimp.com/campaigns/wizard/html-beamer?id=6426404

Reason: object is infected HEUR:Exploit.Script.Generic

 

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Best answer by Flood and Flood's wife 25 February 2021, 13:20

Hello @whyisitsohardtogethelp

Welcome!

  1. Use Kaspersky threat intelligence portal to scan the original URL that lead to the detection.
  2. Log a case with Kaspersky Technical Support, use the Malware, False positive template, Support may request other data, they will guide you

 

 

Please let us know the outcome? 

Thank you:pray_tone3:

Flood:whale: +:whale2:

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2 replies

Userlevel 7
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Hello @whyisitsohardtogethelp

Welcome!

  1. Use Kaspersky threat intelligence portal to scan the original URL that lead to the detection.
  2. Log a case with Kaspersky Technical Support, use the Malware, False positive template, Support may request other data, they will guide you

 

 

Please let us know the outcome? 

Thank you:pray_tone3:

Flood:whale: +:whale2:

thank you. The linked checker said good so I rasied a false postive report. If I hear any more I will let you know

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