Kaspersky
Solved

Kaspersky Internet Security installation failure. Mac, the installer encountered an error that caused the installation to fail, [Closed]

  • 16 January 2020
  • 2 replies
  • 386 views

 

Reg. Kaspersky Internet Security installation failure    |   

 

I have bought Kaspersky Internet Security and try to install it on my iMac but I am getting an error message “the installer encountered an error that caused the installation to fail, contact the software manufacturer for assistance”. 

 

Please let me know how I can resolve this issue. 

 

Thanks 
Ali

icon

Best answer by richbuff 16 January 2020, 20:16

View original

This topic has been closed for comments

2 replies

Userlevel 7
Badge +5

Welcome.  Please contact Tech Support: https://my.kaspersky.com/support/ and please collect and submit logs: https://support.kaspersky.com/common/macos/10909

 

Hi 

 

I followed your instruction and getting the error message below 

please let me know how I can resolve this issue. 

 

thanks 

Ali