Two days ago I installed Kaspersky Internet Security on my Windows 10 64-bit Asus Zenbook laptop.
I keep this computer turned on all of the time, all Sleep, Hibernate functions are disabled in Windows, set to Never.
After I installed Kaspersky system went to sleep anyway, I can’t specifically define a time, but based on events in Event viewer after around 18 minutes of inactivity.
In Windows Event Viewer I can find this:
FIRST Kernel-Power event:
Event ID: 187
User-mode process attempted to change the system state by calling SetSuspendState or SetSystemPowerState APIs.
SECOND Kernel-Power event, 5 seconds after first one:
Event ID: 42
The system is entering sleep.
Sleep Reason: Application API
After that computer has no events until I woke it up.
I uninstalled Kaspersky today, now computer works again as it should.
How can anti-virus program influence and override Power Management functions in my computer? I see no power related settings in program, that I could adjust or disable…
Any suggestions or similar experiences?
Thank you for reply.
Best answer by Wesly.Zhang
I found just one more case of event before Sunday 14th, but it was in November.
I downloaded the latest version, I can’t find build information.
Please tell us the version of KL product you used and do you set full scan settings?