Kaspersky
Question

Kaspersky Internet Security 2020 replace the old version automatically to 2021 version

  • 10 September 2020
  • 8 replies
  • 294 views

Hello,

It’s normal that when did a restart on my pc new version of kis 2021 was installed automatically over the old one is this normal ?

 

I did found some articles but did not find this settings in kis interface

 

https://support.kaspersky.com/KAV/2017/en-EN/71677.htm

https://support.kaspersky.com/KIS/2021_mr1/en-US/71677.htm

 


8 replies

Userlevel 7
Badge +8

Hello @MirceaForce

Welcome back!

Yes, it’s normal.

  • Kaspersky have introduced forced version updates, starting with v21. 
  • The 2017/2018 options (you’ve referred to) no longer exist.

Thank you:pray_tone3:

Flood:whale:

Hello @MirceaForce

Welcome back!

Yes, it’s normal.

  • Kaspersky have introduced forced version updates, starting with v21. 
  • The 2017/2018 options (you’ve referred to) no longer exist.

Thank you:pray_tone3:

Flood:whale:


before version 21 I used v20 this also apply to this ?

Userlevel 7
Badge +7

@MirceaForce, yes, in the latest patches of the 20th version there is no possibility to cancel the automatic update to the new version.

@MirceaForce, yes, in the latest patches of the 20th version there is no possibility to cancel the automatic update to the new version.


is there a documentation on this ?

Userlevel 7
Badge +7

@MirceaForce Please see K-Lab article “How to upgrade the application” :

https://support.kaspersky.com/KIS/2020/en-US/71677.htm

@MirceaForce Please see K-Lab article “How to upgrade the application” :

https://support.kaspersky.com/KIS/2020/en-US/71677.htm


this is the doc for manual upgrade not auto ….

Userlevel 7
Badge +8

Hello @MirceaForce

Kaspersky have changed the version upgrade process, as follows:

  • When a new version is available, Kaspersky begin a staggered global distribution; the new version will arrive “silently”, that means, you will not know, there is nothing the KIS application will immediately show that a new version is available, if the machine is not shutdown/rebooted after 7 days, in the Windows Taskbar, Kaspersky icon will be red → image 1, the Notification center will show a Recommendation similar to image 2 & 3, in (your) MyKaspersky account, Devices tab, there will be a similar Recommendation and in (your) MyKaspersky account, Notification Center, there will be a similar Recommendation (no images available atm)

 

 

 

 

In (your) case, now, due to the new “auto” process, (you) rebooted the machine & discovered a new version had been applied, that would indicate the new version had arrived at some stage in a period that did not exceed 7 days, you rebooted the machine, (because that’s what we do), not knowing a new version was waiting; how could you; there’s no information available, unless the arbitrary 7 day period has expired; & voila, “discovered” a new version. 

Thank you:pray_tone3:

Flood:whale:

Userlevel 7
Badge +7

this is the doc for manual upgrade not auto ….

Quote  : “… the application is updating automatically ...”

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