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Kaspersky blocking website logins [Closed]

  • 6 December 2019
  • 3 replies
  • 6159 views

I’m having a weird problem where Kaspersky appears to be blocking my login attempts to websites like barnesandnoble.com

It only happens when the website has an in-tab “pop-up” window.

I’ve tried everything, including disabling anti-banner and the Kaspersky browser extension, but the only thing that seems to work is to completely shut down Kaspersky by pausing protection.

I’ve also tried using different browsers to no avail.

Any suggestions?

I’m running 64-bit Windows 10 Pro (fully updated), with Kaspersky Internet Security version 20.0.14.1085(f).

I have the problem with Google Chrome Version 78.0.3904.108 and Firefox 71.0.

I’ve attached a screenshot of the barnesandnoble.com website where it just hangs when I attempt to log in.

Thanks.

 

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Best answer by Flood and Flood's wife 6 December 2019, 14:49

Hello  @Rammble,

Welcome!

I replicated the issue, to resolve please add an exclusion: 

Select :gear: Settings, Additional, Network, in Network settings window, select Manage exclusions, add  barnesandnoble.com

Thank you:pray_tone3:

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3 replies

Userlevel 7
Badge +9

Hello  @Rammble,

Welcome!

I replicated the issue, to resolve please add an exclusion: 

Select :gear: Settings, Additional, Network, in Network settings window, select Manage exclusions, add  barnesandnoble.com

Thank you:pray_tone3:

That did it!. Thank you so much!

 

Userlevel 7
Badge +9

Hello @Rammble,

You’re very welcome, I’m delighted the issue is resolved:cartwheel_tone3:  Thank you for letting me know:pray_tone3: