Kaspersky
Question

Incorrect Data in My Kaspersky.


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I went to My Kaspersky website today to change my password.

It said my KIS subscription is broken, or words to that effect, and I cannot get updates - but I am still getting them with no problem.

And it said I only have one device when I have two, one in UK and one abroad.

What’s going on here?

And how can it be corrected? 


2 replies

Userlevel 7
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Hi @rufford155 , 

Please contact technical support via my.kaspersky.com to get assistance. 

Regards,

Igor

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Thanks Igor, I have submitted a request for help.

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