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I have forget the password (one code) to configure the Kaspensky [Closed]

  • 7 March 2020
  • 8 replies
  • 114 views

Please help me to recover the Code to configure the kaspensky.

I forgot it , I would like to recover and i cant find the way

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Best answer by Anthony 7 March 2020, 11:48

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8 replies

Userlevel 7
Badge +11

Hello @Anthony,

Welcome!

Please tell us: 

  1. What device name & operating system is Kaspersky Internet Security application installed on? 
  2. Is the MyKaspersky account synchronised with the device?

Please post back?

Thank you:pray_tone3:

Flood:whale:

 

Userlevel 6
Badge +7

Hello.

https://support.kaspersky.com/14674

My Divice is named Anthony HP. 

Yes its synchronized with my Kaspersky 

Userlevel 7
Badge +11

Hello @Anthony

Thank you for replying:ok_hand_tone3:

  • The email addess & password used to log into (your) MyKaspersky account is the same email address & password used to log into your Kaspersky Community account
  1. Is the device a PC, Android, iOS, Mac? 
  2. Has 2Factor authentication been enabled? 
  3. Please post an image of the screen where you cannot log in?

Please post back?

Thank you:pray_tone3:

Flood:whale:

The device is pc windows.

I click the button (gear) near the support (image) and ask me code 

Userlevel 7
Badge +11

Hello Anthony, 

Thank you for replying:ok_hand_tone3:

:arrow_right:Run Windows in Safe Mode to reset/remove the password.

Please post back if you need more assistance?

Thank you:pray_tone3:

Flood:whale:

Thanks  I fix the problem. 

Dear Sir 

I would like to help me also on the follow problem to my Password Manager.

Only on my android phone Samsung Note 9 , only to one website the password managers  app doesn't auto login the password .

The same website on my PC the Password manager app auto login. 

What is the problem .Also I would like to point you that I have set App passwords manager as default program auto fill codes