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Hardware Virtualization enabled on bios causes Kaspersky high cpu usage. [Closed]


Hello,

Kapersky says I should Leave this on in the bios, how ever I have found that turning it on Kapersky causes high cpu usage. Turning it off I have noticed better over all performance on my Amd 10 7800 cpu, by the way Kapersky is the only program that uses this feature on my pc. So I am wondering is it safe to leave this feature turned off, and what dangers there really are turning this off as I can not find a good answer online to this question?

thanks
iosman
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Best answer by iosman123 10 September 2019, 10:04

Hello,



Kapersky says I should Leave this on in the bios, how ever I have found that turning it on Kapersky causes high cpu usage. Turning it off I have noticed better over all performance on my Amd 10 7800 cpu, by the way Kapersky is the only program that uses this feature on my pc. So I am wondering is it safe to leave this feature turned off, and what dangers there really are turning this off as I can not find a good answer online to this question?



thanks

iosman




thanks my issue has been fixed.
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Userlevel 7
Badge +9
Hello @iosman123,
Welcome!
Please tell us:
1⃣ Operating system name? 2⃣ version? 3⃣ build?
4⃣(all) Kaspersky software:
4⃣a Name: Free or Licensed?
4⃣b Version?
4⃣c Patch(x) x = letter
---
Have you checked your system compatability with Kaspersky products?
Please let us know so we can provide the information you are seeking?
---
"The use of hypervisor technology by malware and rootkits installing themselves as a hypervisor below the operating system, known as hyperjacking, can make them more difficult to detect because the malware could intercept any operations of the operating system (such as someone entering a password) without the anti-malware software necessarily detecting it (since the malware runs below the entire operating system)."
---
"Kaspersky/Hypervisor Protection: technology for additional protection against complex malware that could intercept your personal data by using the clipboard or phishing".

Thanks so much.
https://support.kaspersky.com/12137#block2
Hello,

Kapersky says I should Leave this on in the bios, how ever I have found that turning it on Kapersky causes high cpu usage. Turning it off I have noticed better over all performance on my Amd 10 7800 cpu, by the way Kapersky is the only program that uses this feature on my pc. So I am wondering is it safe to leave this feature turned off, and what dangers there really are turning this off as I can not find a good answer online to this question?

thanks
iosman


thanks my issue has been fixed.
Userlevel 7
Badge +9
thanks my issue has been fixed.
Hello @iosman123
Thanks for posting back🙏🏽
Please tell us "how" the issue was fixed?
Many thanks.
Userlevel 2
Maybe we have a issue with Microsoft Windows 10 Device/Guard.

When you disable hypervisor everythings about virtualization is fixed:

In prompt with admin privileges run:

bcdedit /set hypervisorlaunchtype off

Restart yout PC.

Kaspersky Hardware Virtualization, VMWare and other not MS VM resources will run ok.

Maybe we have a issue with Microsoft Windows 10 Device/Guard.

When you disable hypervisor everythings about virtualization is fixed:

In prompt with admin privileges run:

bcdedit /set hypervisorlaunchtype off

Restart yout PC.

Kaspersky Hardware Virtualization, VMWare and other not MS VM resources will run ok.


1.In KTS 20.0.14.1085 patch e KTS virtualization work only when disable hypervisor in win 10 pro x64 18363.476

2.Malwarebytes ransomware module not work with KTS !

Userlevel 7
Badge +9

Hello  @bengos,

Welcome again!
(1a) Check if virtualization is supported.

(1b)  Enable the support of third-party hypervisors in BIOS

(2) Disable Malwarebytes RTP or remove Malwarebytes

Thank you

 

Hello @bengos,

Welcome again!
(1a) Check if virtualization is supported.

(1b)  Enable the support of third-party hypervisors in BIOS

(2) Disable Malwarebytes RTP or remove Malwarebytes

Thank you

 


1a-YES

1b-YES

2-REMOVE

Patch e it is disaster !!!It is Kaspersky bug !!!

Userlevel 7
Badge +9

Hello  @bengos,

Thank you for replying. 

After 1. 2. 3. is there still a problem? 

Re “disaster”  please raise the issue with Kaspersky Lab Tecdhnical Support.

Thank you

Hello @bengos,

Thank you for replying. 

After 1. 2. 3. is there still a problem? 

Re “disaster”  please raise the issue with Kaspersky Lab Tecdhnical Support.

Thank you


YES only with bcdedit /set hypervisorlaunchtype off  it work good !

But this forum is not seen by the manufacturers ???

Userlevel 7
Badge +9

Hello @bengos,

You need to discuss your complaint with Kaspersky Lab Technical Support.

You’ve made the remarks more than once, has any “attention” been given to you about the issue, no, bc, you must make direct contact with the Lab.

Thank you.