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[ Fixed in 2021MR3 ] 一周以内多次出现系统崩溃蓝屏,klflt.sys 失败 / the computer crash down and the blue screen code:DRIVER_IRQL_LESS_OR_EQUAL KLFLT.SYS FAIL

  • 3 March 2021
  • 7 replies
  • 174 views

一周以内多次出现系统崩溃,蓝屏代码为:DRIVER_IRQL_LESS_OR_EQUAL,同时显示klflt.sys失败。只能强制重启,请帮忙看一看。
This week, the computer crash down and went to the BLUE SCREEN several times.
the blue screen code:DRIVER_IRQL_LESS_OR_EQUAL and at the same time, the infomation on blue screen shows that the KLFLT.SYS FAIL.
I have to restart my computer, plz help me to solve the problem

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Windows version: 10.0.19042.804

kaspersky Internet security version:21.2.16.590(b)

I have upload the GET SYSTEM INFO REPORT (INCLUDEING LOG) to the INC000012540623

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Best answer by Yliven 3 March 2021, 07:17

尊敬的用户您好:

您反馈的这个问题我们在您提交的问题ID-INC000012540623已经再次邮件回复给您。

请您查看最新回复,安装新的版本后检查问题是否得到解决,请反馈给我们。

 

谢谢!


Dear consumer,

We have replied to you via e-mail again on the question ID-INC000012540623 you submitted. Please check the latest reply and check if the problem is resolved after installing the new version, please give us feedback. Thank you!

 

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7 replies

This problem really confuses me ,plz help me.

Userlevel 7
Badge +4

Hello,

As I know this issue is a known issue now and will be fixed in MR3. Please wait for this build release. The KLC support tell me the information. He will reply the information for you via INC topic.

Regards.

Badge +1

尊敬的用户您好:

您反馈的这个问题我们在您提交的问题ID-INC000012540623已经再次邮件回复给您。

请您查看最新回复,安装新的版本后检查问题是否得到解决,请反馈给我们。

 

谢谢!


Dear consumer,

We have replied to you via e-mail again on the question ID-INC000012540623 you submitted. Please check the latest reply and check if the problem is resolved after installing the new version, please give us feedback. Thank you!

 

@Yliven@Wesly.Zhang 

感谢两位的帮忙,如果该故障在安装新版本一周以后仍未出现,我将在此贴进行反馈,同样,如果安装了新版本仍然出现蓝屏,我也将第一时间反馈到此贴并@你们,谢谢。


Thanks for help. If the fault does not appear after a week after installing the new version, I will post here to give feedback. Similarly, if the blue screen still appears after installing the new version, I will also post it to this post as soon as possible and at you, thank you.

Userlevel 7
Badge +4

Hello,

You are welcome. If you want to feedback other problem next time, you could use your native language 汉语(简/繁体中文) to here. We are very grateful for you to come here to share your experience or use your knowledge to help others.

Regards.

尊敬的用户您好:

您反馈的这个问题我们在您提交的问题ID-INC000012540623已经再次邮件回复给您。

请您查看最新回复,安装新的版本后检查问题是否得到解决,请反馈给我们。

 

谢谢!

Dear consumer,

We have replied to you via e-mail again on the question ID-INC000012540623 you submitted. Please check the latest reply and check if the problem is resolved after installing the new version, please give us feedback. Thank you!

 


更新:在安装新的版本后,未出现蓝屏情况


Update: After installing the new version, no blue screen occured.

Userlevel 7
Badge +4

尊敬的用户您好:

您反馈的这个问题我们在您提交的问题ID-INC000012540623已经再次邮件回复给您。

请您查看最新回复,安装新的版本后检查问题是否得到解决,请反馈给我们。

 

谢谢!

Dear consumer,

We have replied to you via e-mail again on the question ID-INC000012540623 you submitted. Please check the latest reply and check if the problem is resolved after installing the new version, please give us feedback. Thank you!

 


更新:在安装新的版本后,未出现蓝屏情况


Hello,

OK. This case could be closed.

Regards.