Kaspersky
Question

Firefox bookmarks not saved outside of protected browser

  • 4 December 2021
  • 3 replies
  • 55 views

I did maintenance to bookmarks apparently from within a protected browser. I notice they are not in the “normal” firefox browser. How can I make Kaspersky keep bookmarks in sync?


3 replies

Userlevel 7
Badge +11

I did maintenance to bookmarks apparently from within a protected browser. I notice they are not in the “normal” Firefox browser. How can I make Kaspersky keep bookmarks in sync?

Hello @gradymon

Welcome!

  1. When the Bookmark “maintenance” was done, were you signed in to the Firefox browser?
  2. When the Bookmark “maintenance” was done, was the Sync function enabled?
  3. Before doing the Bookmark “maintenance” was a Bookmark Backup done? 

Please let us know? 

Thank you:pray_tone3:

Flood:whale:+:whale2:

Nope.

Nope.

Nope.

 

I signed in and they sync’d.

 

Thank you, 

Firefox Rookie

Userlevel 7
Badge +11

I signed in and they sync’d.

Hello @gradymon

You’re most welcome!

Thank you for posting back & the information:ok_hand_tone3: !

We’re delighted to read the issue is resolved →  in Kaspersky safe browser & normal browser, Firefox bookmarks sync, as long as you’re signed into the Firefox browser. 

TIP → before doing any bookmark ‘maintenance’, always backup/export bookmarks!

Thank you:pray_tone3:

Flood:whale:+:whale2:

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