2 week ago I installed Internet Seciruty and Kids on my PC.
I’m using FireFox so I was neeeded to install KIS certificate to FireFoc certificate store and set correct settings in Network page od KIS settings - for Firefox.
At first everything was working fine. Even access to secure sites where I’m using my state provided certificate to access state tax administration web page.
But then after a week, I was refused by all state institution web pages to access. The errror was like “There is no certificate or the certificate is not correct”… or sth like that. The settings didn’t change… Then I tried to change setings to different state an then back to what the should be for the FireFox. No success. Many restarts… even with the settings for the FireFox, firefox offered m certificate from Windows cert store… I don’t know why.
So after few day of no success I uninstalled KIS hoping this would help… No success… I still cannotaccess state institution sites with my personal certificate. I even tried to reinstall it several times but no success.
And now, even though I uninstalled it, NetScape is still connecting to site
ff.kis.v2.scr.kaspersky-labs.com… I noticed it while connecting to gMail…
Can somebody help me? What should I do to make my FireFox to work with state institution secure sites?
Best answer by Igor Kurzin
In the mean time I reinstalled KIS, so I could reproduce and log the problem correctly.
Thank you for cooperation!