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Error 1306 [Closed]

  • 25 May 2019
  • 3 replies
  • 4420 views

I had an issue to launch KIS 2019. It keeps "Loading the application" like foreeever.
And i tried to uninstall the KIS 2019, and got a message Error 1306.
Due to this matter, i'm planning to a downgrade my KIS 2019 to KIS 2017 that is more stable.
My question is :
  1. How to uninstall KIS 2019 due to this error 1306?
  2. How to keep my license and save it for my next KIS 2017?
Thank you
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Best answer by Flood and Flood's wife 25 May 2019, 12:32

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3 replies

Userlevel 7
Badge +11
Hello togechan,
Welcome!
Re: Uninstall KIS 2019:
https://help.kaspersky.com/KIS/2019/en-US/43539.htm - slight variation depending on operating system used.
Select "Keep License information" (for 2017) during uninstall sequence, do not select any other options.
Best regards.
Userlevel 2
In addition to what FLOOD has said, it's always best to have the latest version to benefit from improvements/upgrades.

As you've had issues with 2019, you may wish to consider downgrading to 2018 which I have found to be stable.

However, the choice is yours. You could try 2018 and if not happy, then go back to 2017.
Thank you @FLOOD and @Fenderman for helping me.
I used Kavremover and reinstall KIS 2018, I think it's better than 2019 version.