Kaspersky
Question

Download K. Internet Security in another country different from the one where I purchased the licenses

  • 15 May 2019
  • 6 replies
  • 381 views

  • Once posted
  • 0 replies
Hi.
I purchased 5 licenses for K. Internet Security in Mexico. I want to give one license to my son who is living in London. He tried to download it but a warning message appeared saying, "This activation code is intended for a different region. Please try another activation code". Is there anyway to allow him to downloaded it in London? Thanks.

6 replies

Userlevel 7
Badge +1
Welcome. There is are regional restrictions, to keep lower priced units intended to be marketed in Ulan Bator from being used in Poughkeepsie.
Userlevel 7
Badge +5
Welcome to the new Kaspersky Community! :)

KL licenses should be activated in the country region where They were purchased, once activated You may use them all around the world...
Userlevel 6
Badge +3
Can I activate the application with an activation code purchased in a different country?
"Activation code is invalid for this region" error
Hi everyone,
i now have the same problem. I'm trying to download mine in Russia when it was bought in Cameroon. When i went to Kaspersky.com, the ask me to send a request to " My Kaspersky" but, i'm not finding the section to whom i am suppose to send my request.
Please help me!
Hi it's me again. in case some want to buy my Kaspersky license bought in Africa you can contact me trough my email : xxxxxxxxxxxxx@gmail.com or my whattsapp number xxxxxxxxxxxx

//Mod Note: edited for privacy reasons.
Userlevel 7
Badge +5
Hi everyone,
i now have the same problem. I'm trying to download mine in Russia when it was bought in Cameroon. When i went to Kaspersky.com, the ask me to send a request to " My Kaspersky" but, i'm not finding the section to whom i am suppose to send my request.
Please help me!

Go to -> Support -> Technical Support -> Request Technical Support -> fill up -> Platform & Application & System Info -> Request Type: Activation and Licenses Issues -> Other -> Problem Description: explain clearly Your case -> Send

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