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Solved

Dashlane disabled by Kaspersky [Closed]

  • 3 October 2019
  • 4 replies
  • 822 views
G
I am using the Dashlane password manager.

Kaspersky repeatedly disables Dashlane.
How can I tell Kaspersky to leave it alone?
icon

Best answer by Berny 3 October 2019, 17:15

Welcome. Please try this :



> Settings > Additional > Threats and Exclusions > Exclusions



https://help.kaspersky.com/KIS/2020/en-US/68286.htm
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4 replies

Berny
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Userlevel 7
Badge +8
Welcome. Please try this :

> Settings > Additional > Threats and Exclusions > Exclusions

https://help.kaspersky.com/KIS/2020/en-US/68286.htm
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G
Thank you! I have added the Dashlane app to Exclusions and so far it seems to be working.
D
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Userlevel 2
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Thank you! I have added the Dashlane app to Exclusions and so far it seems to be working.

Do you use the Kaspersky Internet Security 2020 [20.0.14.1085]?

If yes check and test it within some days (about 4 - 7 days) because I have the same problem but with another program. After I added my program to Exclusions list it works but after 4 - 7 days the KIS prevents this application from starting and I need to disable KIS, start my application and then enable KIS again. And after these steps my program works again about 4 - 7 days.

It's unconvenient for me and I sent the mesage about this problem to the Kaspersky support becuse this bug occured after I upgraded KIS from 19.0.0.1088 to 20.0.14.1085 version.
Flood and Flood's wife
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Userlevel 7
Badge +9
It's inconvenient for me. I sent the message about this problem to the Kaspersky support because this bug occurred after I upgraded KIS from 19.0.0.1088 to 20.0.14.1085.

Hello @dimon_sk,
Welcome!
What was the advice/response from Kaspersky Lab Technical Support?
Please let us know?
Thank you🙏🏽
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