Just installed a new Canon multifunction printer/scanner/copied (TS8250). Latest software installed.
Using it on:
iMac - Mojave
MacBook Pro - Mojave
On the iMac - I can print fine, but I can only Scan if KIS is not running. Both Canon's IJ Scan utility and Apple's Image Capture report they cannot communicate with the scanner if KIS is running. As soon as you quit KIS - Scanner works fine. Interestingly, if KIS is running, even if protection is fully disabled - the scanner does not work. KIS has to be fully quit for the Scanner to work.
MacBook Pro - print and scan's fine (but does not run KIS at all).
Any ideas what the problem could be here and how to fix?
Many thanks in advance for any help!
Best answer by Flood and Flood's wife
- Were steps:
- Power off TS8250 - leave it off.
- Power off / on Mac.
- Make sure KIS is active
- Power on TS8250
- & have you checked TS8250, IPv6 setting, since powering printer on?