Kaspersky
Question

"cannot add activation code as new code" when entered a license code.

  • 13 August 2019
  • 2 replies
  • 134 views

My current license period is ending and I found a KIS key here but I'm not sure if it's the one I'm already using or a new one purchased recently.

I got the message "cannot add activation code as new code" when I tried to add the license code I found. Does it means it's the code I'm already using?

TIA,

WB::

2 replies

Userlevel 7
Badge +4
Welcome. Please try to delete and reactivate your license code xxxxx-xxxxx-xxxxx-xxxxx

https://support.kaspersky.com/13829
Userlevel 6
Badge +3
It’s best to attach the application to My Kaspersky’s Personal Account, then in the Licenses section you can see which activation code is used to activate the application https://support.kaspersky.com/common/buy/14656

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