I have trouble installing KIS 2019. 3 days ago, my PC was running KIS 2019, it worked fine for 1-2 weeks (after a fresh install), 2 days ago, it suddenly can't update and then it stopped running (tray icon went greyed out), and restarting Kaspersky would resulting KIS being stuck in the splash screen loading bar. So, I uninstalled it and then tried to install it again, however after the installer had downloaded the and tries to install it, it'll go Application error, can't install. I've tried doing things mentioned in support page, using TDSSkiller, Kaspersky Virus Removal tool, and then tried kavremover. Nothing works, it'll said application error.
Then I tried installing MBAM it scans clean. So being hopeless i tried installing KIS 2018 which have an offline installer, and it runs just fine.
Runing Windows 10 1903 build 18362.207
Is it just unsupported with the newest windows 10 update or anything?
Maybe anyone have links for kis 2019 offline installer, haven't found it anywhere.
I've tried contacting tech support, still no replies.
Best answer by Mors
Thank you very much for the help, much appreciated.
I think I've just found the cause of this problem. I've tried Error Checking the SSD, and they did found an error, after a startup repair, Kaspersky installs just fine. My theory is that the disk error were unfortunately at the part of the drive that contains Kaspersky's file, (since i've found out that i couldn't get files deleted inside kaspersky's folder in ProgramData as it was giving me access error). Thus resulting windows uninstall and kavremover probably cannot doing their job properly And the installer couldn't write there as well, after the usual windows fix, Installation works as usual. I didn't think it would've caused by the disk, as it was quite new, and were properly formatted when installing the OS.
Lots of thanks.