Kaspersky
Question

KFA v21.1.15.500(c) Cause win10 installation update failure

  • 15 November 2020
  • 1 reply
  • 176 views

It is suspected that KFA blocks the installation of windows update. After installing 100%, error 0x80070005 appears. No problem occurred with other antivirus before.

DISM and SFC tests passed, when pause protection for 10 minutes, the windows update was successfully executed again and the problem did not occur again.

※This problem did not occur when using bitdefender and avira in Windows September and October updates

OS: Win 10 2004 19041.630
KFA:v21.1.15.500(c)


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Userlevel 7
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Welcome. Please contact Tech Support, link is located at top of this web page. If you are using Free version, Tech Support may possibly follow through with requesting log files, if it is a critical issue. Please post back with any solution.