Kaspersky
Question

Kas. End Point , Security center 13.2 device discovery zero found

  • 25 November 2021
  • 1 reply
  • 20 views

Hi , server no domain , simple network , Kas. End Point , Security center 13.2 device discovery zero found , use ip group…  o ip clinet but not find.

 


1 reply

Hello,

It’s possible there may be a configuration in your network settings that is preventing the discovery. Full details on the polling methods is on the following page: https://support.kaspersky.com/KSC/13.2/en-US/3884_1.htm

As a workaround, you can create a standalone package of the Network Agent and perform the installation locally: https://support.kaspersky.com/KSC/13.2/en-US/13020.htm

If the problem is not related to network configurations, please open a support request for further investigation: https://companyaccount.kaspersky.com/account/login

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