I have an Computer with Bitlocker encryption and after install KES 22.214.171.1244 , every time when we power on Computer (only in this situation) return:
“Bitlocker needs your recovery key to unlock your drive because the trusted platform module is unavailable” And Prompt Recovery Key to proceed.
If I turn the computer off and on again , the system runs normally.
When we uninstall KES and the problem didn't happen again , runs normally.
Has anyone caught this problem or know a solution?
Thanks to advance and Best Regards
Best answer by luizpereira
Thanks to replyng!!
We solved by disabling the encryption function. This can be done by policy or Setup.