Kaspersky
Question

Windows 10 1809 Image Creation fails

  • 13 November 2019
  • 5 replies
  • 438 views

Hi all,

 

I am currently experiencing an issue with Windows 10 1809 and KSC 11.

To be more specific, I am trying to create an image package from a freshly installed Windows 10 1809 instance, but I keep on stumbling on the same error:

Die Remote-Installation auf dem Gerät wurde mit Fehler abgeschlossen: Kritischer Fehler.

(sysprep error! Code: 0. Error log: 2019-11-08 16:34:30, Error                 TOOL   BCD: BiUpdateEfiEntry failed c000000d. 2019-11-08 16:34:30, Error                 TOOL   BCD: BiExportBcdObjects failed c000000d. 2019-11-08 16:34:30, Error                 TOOL   BCD: BiExportStoreAlterationsToEfi failed c000000d. 2019-11-08 16:34:30, Error                 TOOL   BCD: Failed to export alterations to firmware. Status: c000000d)

I never had an issue until 1709, but 1809 seems to have a mind of its own.

The corresponding ADK Tools have also been updated/installed in the server.

My google-fu didn’t help that much, so I was hoping you could guide me through.

 

Thank you in advance.


5 replies

Userlevel 3
Badge +2

Hello!

Please create an incident to your company account.

Thank you!

Hello!

Please create an incident to your company account.

Thank you!


Hi Dmitry,

 

thank you for your response, but I do not quiet follow.

Should I create a ticket with a company account?

 

Cheers.

Userlevel 5
Badge +4

Hi,

Should I create a ticket with a company account?

 

Yes, please. Also, please let us know the number of your request.

Thank you!

Hi,

 

something new here?

Userlevel 7
Badge +9

Hi,

Should I create a ticket with a company account?

 

Yes, please. Also, please let us know the number of your request.

Thank you!

 

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