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upgrading kaspersky security center 10.4.343 to kaspersky security center 11 auto patch A

  • 16 May 2019
  • 9 replies
  • 155 views

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  • 12 replies
dear all,

upgrading ksc 10.4.343 to ksc 11 autopatch A following

errors occurred even cant uninstall ksc from control panel add remove programs.
please see attached screenshots.
icon

Best answer by Dmitry Parshutin 20 May 2019, 17:11

Hello!
Please try to uninstall Kaspersky Anti-Virus 8.0 Administration Plug-in using this article and run the procedure again.
Thank you!
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9 replies

Userlevel 2
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dear all,

upgrading ksc 10.4.343 to ksc 11 autopatch A following errors occurred even cant uninstall ksc from control panel add remove programs.
please see attached screenshots.

Hello!
Please attach a full GSI report from this server.
Thank you!
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hi
can i attach gsi report here
Userlevel 2
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hi
can i attach gsi report here

Hello!
You can upload it on any file sharing resource.
Thank you!
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Hi

Please tell exact name of the file sharing resource
Userlevel 7
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Hi,

Example: http://mega.co.nz/, https://www.upload.ee , http://rghost.net/ , http://www.putlocker.com , etc...

Regards
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Hi

please download gsi report from given link
https://we.tl/t-rqWwnmsG90

sorry

download from this link
https://wetransfer.com/downloads/5f46dd2e0089144fb9ed76208b1324cc20190520132902/db3f4d7522557e111c2c541df6f18e8020190520132902/c0b28f
Userlevel 2
Badge +1
Hello!
Please try to uninstall Kaspersky Anti-Virus 8.0 Administration Plug-in using this article and run the procedure again.
Thank you!
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Hello


i took a snapshot and removed ksc with ksc removal tool and it removed successfully but when i tried to install ksc 11 it gave me the same error so revert the snapshot.

i will try to uninstall kaspersky antivirus 8.0 administration plugin and let you know.

Thank you.
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Issue resolved

Thank you

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