Update NetAgent from 10 to 12 after server replacement

  • 15 April 2021
  • 1 reply



I installed a new KSC server (version 12) in order to replace the KSC v11


The old KSC server deploy KNA 10.5.1781 (password protected)

The new KSC server deploy KNA (also password protected)


On some tests computers I done the “klmover -address ksc12server” command, the move is OK, I can manage the computer from the new console.


But from here, I don’t know how can I do to update the NetAgent from 10.5 to 12.0


I tried to push the KNA 12.0 from the console, but because it’s not possible to specify uninstall password, the install fails


Because I have a lot of computers to move / update, I must use a remote solution, and silent if possible


Thank you for your precious help


Best answer by MilanBortel 15 April 2021, 14:32

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Hi @AlexandreVsr,

from my experience the easiest way is via automatic installation.

  1. setup the uninstallation password in installation package:
    Network Agent installation package Properties → Settings
  2. create group for “migration” and go to properties, select the package:
    Group Properties → Automatic installation​​​​​
  3. automatic installation task is created:
    Automatic installation task
  4. you can update properties, if necessary:
    Automatic installation task Properties → Settings
  5. then simply move computers to this group and that task will take care of the job :cowboy:

Let us know, if it worked for you :stuck_out_tongue_winking_eye: