Kaspersky
Question

Unable to clean QB directory

  • 25 April 2019
  • 3 replies
  • 1473 views

I have Kaspersky Endpoint Security 10.
I have ~15 GB in C:\ProgramData\Kaspersky Lab\KES10SP1\QB
Even I deleted all Quarantine, Backup, Vulnerabilities and Unprocessed files, there are still 15GB of .KLQ files. They can't be deleted manually (forced to skip even I'm an Administrator).
How to delete them?

3 replies

Userlevel 7
Badge +8
Hi MilanKerslager, welcome to the new forum.

Have you already tried to delete the files in windows safe mode?

hi, 

open KES-Backup-Clean Storage 

 

That's it 

 

ENJOY :>

Userlevel 3
Badge +1

you could try to uninstall/install KES (I would suggest to use KES11.5, KES10SP1 is pretty old)

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