Kaspersky
Question

Transport level error in process of connection

  • 9 September 2019
  • 6 replies
  • 1586 views

Hi all.

Just did a reboot of Windows server, with main KAC 11 installed. But after reboot I got

Connection to Administration server failed
reason: Transport level error in process of connection: connection refused.

Tried to restart the KAC services, but that did not help.

Any ideas whats the problem and how to fix it? Thanks.

6 replies

Userlevel 3
Badge +1
Hi all.

Just did a reboot of Windows server, with main KAC 11 installed. But after reboot I got

Connection to Administration server failed
reason: Transport level error in process of connection: connection refused.

Tried to restart the KAC services, but that did not help.

Any ideas whats the problem and how to fix it? Thanks.

Hello!
Do you mean KSC(Kaspersky security center)?
Please provide us with the full GSI report from affected machine.
Thank you!
Hi, yes sorry, I ment KSC 11. Resolved the problem, there was issue with local Kaspersky SQL Express service.

Hi, yes sorry, I ment KSC 11. Resolved the problem, there was issue with local Kaspersky SQL Express service.

hi,,, may i know how to solve it

Userlevel 5
Badge +2

Hi @ismeet ,

What version of KSC do you use?

Hi @ismeet ,

What version of KSC do you use?

version 10

Userlevel 5
Badge +2

What version of KSC 10 do you use(including build)?

Thank you!

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