Kaspersky
Question

transport level error in network agent 11

  • 19 November 2019
  • 6 replies
  • 147 views

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  • Junior Helper
  • 122 replies

Hi,

transport level error in network agent 11. client's os version is wn7 ultimate sp1.we have also manually push the certificate of ksc server. Also run klmover.bat facing same issue

Please find the logs attached.

BR



 


6 replies

Userlevel 5
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Hi,

Could you please confirm that 13000,14000TCP ports are opened and KSC could be successfully pinged from that host?

Thank you!

Userlevel 5
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Helpful Tool: “Microsoft PortQryUI - PortQry Command Line Port Scanner incl. UI”
https://www.microsoft.com/en-us/download/details.aspx?id=24009

Regards
Alex

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hi,

Iam able to telnet ksc server ip with port no 13000 & 14000 from client system but unable to do the same from server to client. But able to ping both side. Kindly help.

 

Userlevel 5
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Could you please provide us with ping utility output or screenshot?

Thank you!

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Hi.

ping utility output attached.

BR

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Hi,

Issue resolved after windows update.

Thank You

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