The RPC server is unavailable

  • 3 June 2021
  • 1 reply


I try to install Agent 12.x on my Server

during installation

I have this error

can you help me please


This topic has been closed for comments

1 reply


Hi Aseman.ab,

This was known issue for KSC 12 build of the network agent package when being installed on some Domain Controllers. We have a special installer built that will fix this issue. To obtain this custom network agent 12 installer, please open a request with your local Kaspersky support office so we can supply it to you. You can do this by calling or opening request in your companyaccount.kaspersky.com portal.


I also believe this issue was fixed in our most recent KSC 13 version that is available for download on the support site now. So this other option would be to upgrade your Security Center to version 13 and instead use the network agent 13 package. Either option should work.