on some devices the system tray icon of KES 126.96.36.19919 is missing.
I already tried to solve the problem by editing the KES policy like here described - did not work.
Is there any other possible solution to fix this little issue? Our users get a little nervous when they suddenly see no Kaspersky icon in the taskbar anymore... which is somehow understandable.
Thanks in advance for your help,
Best answer by intrusus
Kaspersky Lab Support provided me a Private Fix, it's Private Fix PF7020. You can download it here.
After installation the client should be restarted.
If the PF doesn't work (may vary from device to device) or you don't trust the link, you should contact support.