Kaspersky

[Split and Moved]untrusted root center, Site Blocked "Connection not protected" and can't exclude it. "I understand the risks" is not available.

  • 20 November 2019
  • 11 replies
  • 101 views

Hi, 
I was previously able to access the web GUI of my pfsense router by simply clicking "I understand the risks and wish to continue" at the address, however there is no longer an option to do this. I have tried adding the address to both the trusted URLs and excluded URLs but I still cannot get access. To get access, I need to disable the web anti-virus component. Any tips on how to bypass the below warning?

Product:    Kaspersky Endpoint Security 11 for Windows
Version:    11.2.0.2254
Operating system:    Microsoft Windows 7

 


11 replies

Userlevel 7
Badge +6

Hello @julianhave,

Welcome!

Your topic is in Products for Home, Kaspersky Total Security.

Are you using Kaspersky Endpoint Security 11 for Windows, in a personal or commercial environment?

Please let us know, so, if neccessary, the Moderators will move your topic?

Also, does the certificate error occur in every browser? If “no”, please add broswer(s) & version(s)?

Thank you:pray_tone3:

Hello @julianhave,

Welcome!

Your topic is in Products for Home, Kaspersky Total Security.

Are you using Kaspersky Endpoint Security 11 for Windows, in a personal or commercial environment?

Please let us know, so, if neccessary, the Moderators will move your topic?

Also, does the certificate error occur in every browser? If “no”, please add broswer(s) & version(s)?

Thank you:pray_tone3:

 

Sorry. 
Now I saw that I posted in the wrong topic.
Yes I use it in commercial environment.
Occur at all GUI of my pfSense routers that I monitor with chrome (Version 78.0.3904.97 (Official Build) (64-bit) and mozilla (version 70.0.1 (64-bit).

Thank you!

Userlevel 5
Badge +2

Hi,

Have you tried to add that address to trusted at Web-AV settings?

Thank you!

Hi,

Have you tried to add that address to trusted at Web-AV settings?

Thank you!

Hi,

I already did it but with no effect.

Do you have another suggestion?

 

Thank you!

Userlevel 5
Badge +2

Could you please provide us with an export of active policy or KES settngs(*.cfg)?

Thank you!

Could you please provide us with an export of active policy or KES settngs(*.cfg)?

Thank you!

Hello,

Here are the required settings (I hope this is about it).

Thank you!

Userlevel 5
Badge +2

Unfortunately, there are no files attached.

Unfortunately, there are no files attached.

Ok. 

I attach them again.

Hello, I have the same problem like julianhave

Product:    Kaspersky Endpoint Security 11 for Windows
Version:    11.2.0.2254

After update from 11.1.1.126 to 11.2.0.2254 there is no “I understand the risks and wish to continue”. 

The only solution was to disable “Scan ecnrypted connections”, although it is allowed to visit domain with untrusted certificate.

 

I have the same problem after upgrading KES from 11.1.0.15919 to 11.2.0.2254. I can't access any local site from my browser. I get the message: "Visiting a domain with an untrusted certificate".

Same here. "I understand the risks" isn´t available. Last KAV version, W10, any browser.

Sometimes the option “i know the risks” appears, but is rare. Tryed to exclude PfSense IP doesn´t work. To get PfSense access, need to pause AV, but doesn´t like to do this.

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