Kaspersky
Question

snap-in problem

  • 19 May 2019
  • 6 replies
  • 85 views

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Hi
we have a version of kaspersky for >1000 user of ksc10 ,kes11 in our office.
i remotely access admin consol
today,and i add new admin consol and delete it.then
i get snap-in error.i read help that said delete content of mmc folder .i do it.then one time admin consol loaded with nothing.
and after closing and opening it :kaspersky security center 10 admin konsol didnt run.
what i should to do .i can be fired from my work

6 replies

Userlevel 4
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Hi,

Could you please provide us with GSI log from admin server host and with a screenshot of that snapin error?
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now i havent snap-in problem
i delete mmc folder content
and ksc wont start .
i remove ksc and service file in mmc
i cant login admin consol
i dont have accsess to network now.

how can recover mmc folder content
Userlevel 4
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The most convenient way is to reinstall a console. You can find a console installation package within KSC distributive.
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The most convenient way is to reinstall a console. You can find a console installation package within KSC distributive.

thank you very much,for your response.
if i reinstall console,the previous setting,policy and branches that i created in console will come bake?
my admin console is a branch from center admin consol that placed in another city.
if i cant come back previous setting i have big trouble.what can i do to come back exactly the same of previous console setting.
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there is no way to come back mms folder content?
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hello
suddenly .and in weird manner.
i run console and all thing are ok.
thank you.
what happen?

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