Kaspersky
Question

Printing and scanning issue on network printer

  • 13 February 2021
  • 1 reply
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HI there.,

 

I'm facing some issue on my network printer after installing Kaspersky endpoint security for windows 11.5.0.590    the main issues are

1- printing is very slow (it takes more than one minute to print a page)

2- scanning to folder is not working 

 

regards

 

 


1 reply

Userlevel 4
Badge +2

Hi @faz,

I’d recommend to first put the network printer IP as trusted:

KES Policy/General Settings/Network settings → Trusted addresses

Can you check if it helped?

 

If not, there are other possible ways how to help, don’t worry :nerd:

Cheers,
Milan

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