Kaspersky
Question

PING wont work - KSC12 [moved]

  • 15 July 2021
  • 2 replies
  • 25 views

Hi,

 

After installing KES to clients, I cannot PING from the administration server (KSC 12) to the clients.

However, I can ping from client to admin server.

 

I have turned off the firewall in the client device still issue persist. 

 

If I uninstall KES from the client the ping works…. Any ideas how to resolve this?


2 replies

Userlevel 4
Badge +2

Hi @apts,

can you share your KES policy with us? I suppose you don’t have the firewall rules set up correctly :cowboy:

 

Cheers,
Milan

Userlevel 2
Badge +1

Greetings apts,

The firewall has a driver that is hooked to the OS.

After disabling the firewall I would recommend rebooting the computer.

Also, be aware that there are network packet rules for ICMP packets on the firewall’s configuration which might not be correctly configured.

I hope this information helps.

Regards,

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