how you can see in the request’s subject I would perform a backup of the virtual appliance in our production environment of VMware’s Datacenter.
Our backup’s software is Veeam B&R 10 and we deployed some Virtualization 5.1 Light Agent directly on our hosts. We scheduled a periodic backup job of the virtualization virtual machine, to garantee the database consistance the VBR requere the root account credencials to performe a quiescente of the virtual machine.
Unfortunatly, the customer, forgotten the root credencial and the backup job end with a warning all times.
Have you a procedure to restore the default password (we could access directly to the .vmdk files, if necessary) or a best practive/howto perform a system backup with VBR, in the wrost case, could you provide how is the best way to proceed without less the environment information?
Available for other information
Thanks for the support