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no available update


Hi

Kcs 10.5.1781
Kes 11

my update to the repository task run and finish completely without any error.after that i start update task for my clients but an error shows that "no available update"
what can i do for solving the problem??😮
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Best answer by Caos 25 October 2019, 10:45

Hi,

Please, update to the last version of KES and KSC.

Review: https://support.kaspersky.com/corporate/lifecycle#b2b.block3.ksc10

Also review event logs:

Failed to synchronize with computer DSKHBT040. #1181 (112) I/o error 1181/0x70 ('System error 0x70 (Espace insuffisant sur le disque.)') occurred while working with file 'C:\ProgramData\Application Data\KasperskyLab\adminkit\SS_CACHE1.dat'.

Host 192.168.9.4 doesn't respond (1093;klprcp-Proxy;1.0.0.0;fpvG4pP9EMKZ4EzJlR2JG2) #1561 Host 'http://192.168.9.4:15000' is not responding

SQL Server is not ready to accept new client connections. Wait a few minutes before trying again. If you have access to the error log, look for the informational message that indicates that SQL Server is ready before trying to connect again. [CLIENT: <named pipe>]

etc...

In Workstation:

Failed to establish connection with remote computer (location: 'http://SRVKSC.hbtech.dz:13000'): connection failure. #1281 Failed to establish connection with remote computer (location: 'http://SRVKSC.hbtech.dz:13000'): connection failure.

Le pilote a détecté une erreur du contrôleur sur \Device\Harddisk1\DR4.

 

Regards

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13 replies

Userlevel 3
Badge +2
Hi

Kcs 10.5.1781
Kes 11

my update to the repository task run and finish completely without any error.after that i start update task for my clients but an error shows that "no available update"
what can i do for solving the problem??😮

hello!
Please attach a task results export and GSI from KSC server.
Thank you!

hello!

I have a same problem

Userlevel 3
Badge +2

hello!

I have a same problem

Hello!

Please describe your problem in more details.

Thank you!

hello

we have a kaspersky endpoint server which is master and two others slave servers.

my sub is it the update in the console kaspersky, repository I see that the updates are dwonlaod. and in the workstations there are posts that recover the update normally and others displays an error of “ NO AVAILABLE UPDATE”.

 

Thank you for your replay

Userlevel 7
Badge +9

Hi,

Please attach a task results export and GSI from KSC server and workstation with update error.

Also please attach screenshot.

Regards

screenshot for workstation with update error

Userlevel 7
Badge +9

Hi,

Please, update to the last version of KES and KSC for better security.

Regards

I will generate it and send it

hello

please find attached the reports of Kaspersky

 

 

please find attached the reports of Kaspersky for client

Userlevel 7
Badge +9

Hi,

Please, update to the last version of KES and KSC.

Review: https://support.kaspersky.com/corporate/lifecycle#b2b.block3.ksc10

Also review event logs:

Failed to synchronize with computer DSKHBT040. #1181 (112) I/o error 1181/0x70 ('System error 0x70 (Espace insuffisant sur le disque.)') occurred while working with file 'C:\ProgramData\Application Data\KasperskyLab\adminkit\SS_CACHE1.dat'.

Host 192.168.9.4 doesn't respond (1093;klprcp-Proxy;1.0.0.0;fpvG4pP9EMKZ4EzJlR2JG2) #1561 Host 'http://192.168.9.4:15000' is not responding

SQL Server is not ready to accept new client connections. Wait a few minutes before trying again. If you have access to the error log, look for the informational message that indicates that SQL Server is ready before trying to connect again. [CLIENT: <named pipe>]

etc...

In Workstation:

Failed to establish connection with remote computer (location: 'http://SRVKSC.hbtech.dz:13000'): connection failure. #1281 Failed to establish connection with remote computer (location: 'http://SRVKSC.hbtech.dz:13000'): connection failure.

Le pilote a détecté une erreur du contrôleur sur \Device\Harddisk1\DR4.

 

Regards

 

Thank you for your replay

Userlevel 7
Badge +9

Hi,

You´re welcome.

Regards

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