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Network agent 11.0.0.1131 installation failing on windows server 2008 R2 [MOVED]

  • 14 July 2021
  • 2 replies
  • 40 views

tried to install Kaspersky Network agent 11.0.0.1131 on windows server 2008 r2 not installing

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Best answer by Jose P 14 July 2021, 18:23

Greetings anunarayan,

You didn't specify any error message or behavior, so it is hard to provide an answer; however, you can try our network agent cleaner tool:

https://support.kaspersky.com/13088

Another thing you can try is upgrading the security center to version 13 and then trying installation with that network agent:

https://www.kaspersky.com/small-to-medium-business-security/downloads/endpoint?icid=gl_sup-site_trd_ona_oth__onl_b2b_klsupport_tri-dl____ksc___   ***This site is for English language software downloads only***

If any of those doesn't work, then I would strongly recommend opening a support ticket with us through the Company Account portal:

https://companyaccount.kaspersky.com/account/login

I hope that helps.

Regards,

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Userlevel 2
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Greetings anunarayan,

You didn't specify any error message or behavior, so it is hard to provide an answer; however, you can try our network agent cleaner tool:

https://support.kaspersky.com/13088

Another thing you can try is upgrading the security center to version 13 and then trying installation with that network agent:

https://www.kaspersky.com/small-to-medium-business-security/downloads/endpoint?icid=gl_sup-site_trd_ona_oth__onl_b2b_klsupport_tri-dl____ksc___   ***This site is for English language software downloads only***

If any of those doesn't work, then I would strongly recommend opening a support ticket with us through the Company Account portal:

https://companyaccount.kaspersky.com/account/login

I hope that helps.

Regards,

Thank you for your quick reply , i have resolved my issue by installing another network agent as you said...

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